Welcome to Pool-boy.net. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read these carefully before using our services.

1. Introduction

Pool-boy.net (“we,” “us,” or “our”) offers residential pool cleaning services. By using our website or subscribing to our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services

We provide professional pool cleaning services, including but not limited to:

• Basic Pool Cleaning
• Chemical Balancing
• Pool Maintenance Packages

These services are subject to availability and service coverage area, primarily within Coachella Valley, CA. Please refer to our service packages for pricing and specific details.

3. Service Availability

Our services are subject to availability, and scheduling is determined on a first-come, first-served basis. We reserve the right to refuse service at our discretion. If any appointment needs rescheduling, we will notify you in advance.

4. Pricing and Payments

Service prices are displayed on our website. Payment for services can be made through:

• Credit/Debit Cards
• Online Bank Transfers

All payments must be made in advance or according to an agreed-upon payment schedule. We reserve the right to update prices at any time, but changes will not affect services that have already been paid for.

5. Subscriptions and Discounts

If you subscribe to our recurring services (e.g., twice-weekly cleanings), you will receive discounts according to the subscription plan you select. Subscriptions are billed monthly and can be canceled at any time. However, discounts may no longer apply if canceled mid-term.

6. Cancellation and Rescheduling

To cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may incur a fee.

7. Client Responsibilities

Clients are responsible for providing safe and unhindered access to the pool area on the scheduled service day. Any pets or other obstacles should be secured prior to our arrival to avoid any delays.

8. Refund Policy

Refunds are not generally provided, except under special circumstances such as:

• Service cancellation by us
• Service was not delivered as described

If you are dissatisfied with the service, please contact us, and we will attempt to resolve the issue. Refund requests must be made within 7 days of service.

9. Liability

While we strive to provide the best possible pool cleaning service, we are not liable for:

• Any damage caused due to existing defects or issues with the pool or its equipment.
• Any injury, loss, or damage caused by third-party vendors, technicians, or service providers not associated with Pool-boy.net.
• Any damage or delays caused by events beyond our control, including weather, accidents, or other unforeseen circumstances.

10. Warranty Disclaimer

All services are provided on an “as-is” and “as-available” basis. We make no warranties, either expressed or implied, about the services or content provided through the website or any of our communication channels.

11. Intellectual Property

All content on Pool-boy.net, including logos, text, images, and graphics, is the property of Pool-boy.net and is protected by intellectual property laws. Any unauthorized use or reproduction is prohibited.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to check this page periodically for updates.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Coachella Valley, CA.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Pool Boy Residential Pool Cleaning Services
Email: info@pool-boy.net
Phone: 442-434-8709